12.1 Common Issues
- Setup banner will not run — make sure the page is published, not in edit mode, then click Complete Setup.
- App not found when adding the web part — confirm the package was deployed in the tenant App Catalog and made available to sites.
- Can't join with a code — check the code is current and the session has not ended; codes are six characters.
- Colors or theme look off — check Settings → Branding color mode, or use the header light/dark toggle.
- Trial expired — open Settings → Subscription to subscribe and restore full access.
12.2 Getting Support
Still stuck? Email support@chronodat.com or visit the Contact page. Include your site URL and a short description of the issue so we can help quickly.