15.1 Common Issues
| Issue | Resolution |
|---|---|
| Setup banner will not dismiss | Run Complete Setup as a site owner on a published page |
| Settings not visible | Ask an app administrator to add you under App Administrators |
| Record scan button disabled | Enter text in Scan label first |
| Email notifications not sent | Tenant admin must approve Microsoft Graph Mail.Send |
| Depreciation shows no data | Add purchase cost and useful life on asset financial tabs |
15.2 Getting Help
- Email support@chronodat.com for licensing and technical questions.
- Use the Contact page on chronodat.com to request a demo or deployment review.
- Review Audit Log entries before escalating — they often explain unexpected setting changes.