Use this knowledge base for step-by-step guidance on deployment, daily operations, and administration.
12.1 Documentation and Contact
- Product page — overview, screenshots, and demo request at /field-service-hub.
- Knowledge base — searchable articles at /wiki/field-service-hub.
- Email support — support@chronodat.com for licensing and technical questions.
- Contact form — /Contact on chronodat.com for demos and sales.
12.2 Troubleshooting
| Issue | What to try |
|---|---|
| Setup banner persists | Run Complete Setup as site owner on a published page |
| Settings not visible | Add yourself under Settings → App Administrators |
| Emails not sent | Approve Mail.Send; check Email Integration and workflows |
| Scheduler columns empty | Confirm statuses map to the correct workflow buckets |
| Numbers not generating | Save Numbering settings; verify FSM_NumberSequences list |
| Teams tab shows setup banner | Run Complete Setup on the backing SharePoint site |