Field Service Hub is a SharePoint-native field service workspace for HVAC and operations teams. Dispatch work orders, schedule technicians on a kanban board, manage customers and sites, track assets and inventory, and bill completed jobs — all backed by SharePoint lists in your tenant.
This knowledge base is organized by task and audience:
- Getting started — deploy the app, complete setup, tour the workspace, and onboarding reference.
- User guide — dashboard, work orders, scheduler, customers, workforce, and reports.
- Administration — settings, audit log, end-to-end workflows, and support.
The app runs as a SharePoint full-page web part and Microsoft Teams tab. Data stays in site-scoped FSM_* lists provisioned by the setup wizard.
