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12. Help and Troubleshooting

User & Administration Guide — Version 1.0.0.19

Guide summary

Common issues and where to get support.

On this page

12.1 Setup banner never clears

Publish the page, then run Complete Setup as a site owner. The wizard does not run while the SharePoint page is in edit mode.

12.2 Teams app missing

After you upload a new package, choose Deploy in the App Catalog, then Sync to Teams. Reopen the Teams store or wait a few minutes for the catalog to refresh.

12.3 Email not sending

Confirm Microsoft Graph Mail.Send is approved for the tenant, and that Settings → Email / Notifications templates are enabled.

12.4 Contact support