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11. Help and Troubleshooting

User & Administration Guide — Version 1.0.0.53

Guide summary

Most questions are the trial notice, an empty Messages view, a photo that is still loading, or email that was not turned on.

On this page

Common cases

  • The trial notice can be closed. The choice is remembered in this browser.
  • Messages with no rows is normal until a conversation starts.
  • Help is on the profile menu, not in the sidebar.
  • A gray card photo means the image is still loading.
  • Email is sent only after a delivery mode is chosen in Settings.

Contact

Email support@chronodat.com or use the contact form at https://www.chronodat.com/contact. Privacy questions use the policy at https://www.chronodat.com/Privacy.