Tasks can be created using a pre-defined request prefix example: "Task-2017-1".

Pre-defined Task Categories (such as Hardware, Software, etc.), & Task Sub-Categories (such as broken monitor, need Microsoft Office installed, etc.), all configurable according to your business.

Pre-written Email Templates for notifications sent to the user, again, configurable according to your business.

Color-coded, built-in dashboard for quick metrics & reporting, with no configuration needed; there is a Dashboard for all requests.

Add-in provides a links to open the tasks to View/Edit/Delete them directly in all Views.

Powerful Search engine to find requests quickly & easily.

Export options, such as Excel, PDF, CSV, and more.

Chronodat People Finder
Setup for designating Team Contact for specific Sub-Category. If a Task is created with a Sub-Category, it will automatically be assigned to that person/person(s), and he or she will receive an email notification (along with the user) when a new Task is submitted.
Change site logo by updating logo URL. Change color theme for the add-in.

Rich Dashboards

Rich Data Visualization using Dashbaords.

View

Status Views

Quickly search for task in the various views.

View

Email Notifications

Email notifications at each task status change.

View

Settings

Customize add-in Features using Configuration Settings.

View