Tasks can be created using a pre-defined request prefix example: "Task-2017-1".

Pre-defined Task Categories (such as Hardware, Software, etc.), & Task Sub-Categories (such as broken monitor, need Microsoft Office installed, etc.), all configurable according to your business.

Pre-written Email Templates for notifications sent to the user, again, configurable according to your business.

Color-coded, built-in dashboard for quick metrics & reporting, with no configuration needed; there is a Dashboard for all requests.

Add-in provides a links to open the tasks to View/Edit/Delete them directly in all Views.

Powerful Search engine to find requests quickly & easily.

Export options, such as Excel, PDF, CSV, and more.

Chronodat People Finder
Setup for designating Team Contact for specific Sub-Category. If a Task is created with a Sub-Category, it will automatically be assigned to that person/person(s), and he or she will receive an email notification (along with the user) when a new Task is submitted.
Change site logo by updating logo URL. Change color theme for the add-in.

Rich Dashboards

Rich Data Visualization using Dashbaords.


Status Views

Quickly search for task in the various views.


Email Notifications

Email notifications at each task status change.



Customize add-in Features using Configuration Settings.